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Zomato lays off 541 staffers, says blame it on automation

New Delhi: Food delivery platform Zomato on Saturday said that it has laid off 541 people — 10 per cent of the company’s strength — across customer, merchant and delivery partner support teams. The reason behind the move is an improved Zomato platform with Artificial Intelligence (AI)-driven bots and automation in resolving customer queries that […]

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NRAI hits back at Zomato CEO with #ZoGoisNoGo campaign

New Delhi: A day after Zomato CEO Deepinder Goyal taunted Rahul Singh, President of the National Restaurant Association of India, on Twitter and logged out of the restaurants’ #logout campaign against the “unethical” deep discounting practices of online food aggregators, Singh on Friday hit back at Goyal by starting a new campaign #ZoGoisNoGo. “We thank Dineout, […]

Stop #logout campaign, Zomato’s Founder Deepinder Goyal urges in tweetstorm – 2 min read

New Delhi: As hundreds of restaurants delisted from online food aggregators’ platform across the country, Zomato’s Founder Deepinder Goyal on Saturday requested restaurant owners to stop the #logout campaign. In a tweetstorm, Goyal said that young entrepreneurs (much like him) in the restaurant industry are feeling the pressure to such an extent that they had to […]